Dr. Zhao Xiande is JD.COM Chair Professor of Operations and Supply Chain Management, Associate Dean (Shenzhen Campus), President of CEIBS Institute of Supply Chain Innovations, Director of CEIBS-ZKH Centre for Innovation in Supply Chains and Services, and Co-Director of the Digital Transformation of Enterprises Course of CEIBS. Prior to joining CEIBS in January 2013, he was Professor of Operations Management in the Department of Decision Sciences and Managerial Economics and Director of the Centre of Supply Chain Management/Logistics, Li & Fung Institute of Supply Chain Management/Logistics at the Chinese University of Hong Kong (2005 to 2012).

During the past twenty-five years, Dr. Zhao has been affiliated with a number of universities where he has held several academic and administrative positions. Meanwhile, he served as Director of the Institute for Supply Chain Integration and Service Innovation at South China University of Technology. Previously, he worked as an associate professor at City University of Hong Kong, Hampton University and University of Utah. He also held joint appointment as honoured professor or visiting professor at Fudan University, Xi’an Jiao Tong University, Wuhan University, Nankai University and Tianjin University.

Professor Zhao received his Ph.D. in Business Administration with a major in Operations Management and a minor in International Business from the University of Utah in the USA. He also received his MBA and MSc in Chemistry from the same University and a Bachelor’s degree in Chemistry from Nankai University in China.

Professor Zhao’s expertise is in the areas of Operations and Supply Chain Management. His research interests mostly focus on supply chain management and innovation, network-based service and business model innovation, supply chain finance, supply chain integration, digital supply chain, supply chain optimization using big data. 

In recent five years, he published five influential books, Digital Innovation: Supply Chain and Business Model, Synergism: Selective Cases on Supply Chain and Business Model Innovation, Platform-Based Business Model Innovation and Service Design, Global Supply Chain Quality Management: Product Recalls and Their Impact and International Operations Management: Lessons in Global Business. He has published over 180 journal articles in leading journals including Journal of Operations Management, Production and Operations Management, Journal of Consumer Research, European Journal of Operations Research, International Journal of Production Research and International Journal of Production Economics.He has been recognized as the World’s Most Cited Chinese Researchers published by Elsevier (2014-2019) for six consecutive years. He has also received more than 10 academic honors including Jack Meredith Best Paper Award from Journal of Operations Management that is the best journal in the area of operations management in the world(2015, 2018) ,Research Excellence Award granted from CEIBS (2015,2016,2018) and 12th Zhong Jiaqing Operational Research Award (2018).

He also wrote a number of teaching cases focusing on Chinese companies. Many of his teaching cases have won the Best Case Award of Ivey School of Business Production and Operation Management , the Case Writing Award of Indiana University International Business Education and Research Center, and the Best Case Nomination Award from CEIBS case writing competition.

Besides, Professor Zhao has conducted a number of research projects on business model innovation, service innovation and design, supply chain finance, supply chain integration, supply chain quality management, innovation and supply chain learning funded by the National Natural Science Foundation of China and Hong Kong Research Grant Council. He has also provided training and consulting services for business corporations including, Hair, COFCO, J&J (Xi’an), Port Dalian, Ping An Bank, China Construction Bank, China Merchants Bank, Shenzhen SJET supply chain co.,ltd., Sinopharm Group Co. Ltd, China Mobile, China Telecom,  DHL, Japan Airline, Ninjom, Glaxxo SmithKline, Towngas, Kerry Properties, Guang Zhou Steel Group and Beijing Commercial Bank.

Professor Zhao is the founder and honorable president of Association of Supply Chain and Operations Management (ASCOM). He is also the founding President of International Association for Information and Management Science (IMS).  He also served as the President of Asia Pacific Institute of Decision Sciences (APDSI). He is currently an Associate Editor for Decision Sciences Journal and the Journal of Operations Management. He is also a Senior Editor of Production and Operations Management, and the Chief Editor of Data, Information and Management Journal.